WARNING. PC Specialist Boot Logo Issue. WARNING! I Purchased a laptop that had a boot problem from day one. The problem appears to be something to do with the PCS logo. IT would randomly freeze and not boot past the PCS logo onto windows. DESPITE PURSCHASING EXTENDED WARRANTY, I have had my RMA declined. I ordered this laptop on 21st september 2020, and it arrived on the 06th October 2020, I raised the claim for return for refund on 10th November. Was getting the item packaged for the return when by chance I logged into my PCS account only to find the RMA status as DECLINED. I have had no customer service rep contact me or deal with my concerns directly. I've only received the most superficial general automated email responses. DONT MAKE MY MISTAKE. DON'T BELIEVE THE POSITIVE REVIEWS. DON'T BUY FROM PC SPECIALIST.