The ordering/delivery process is top notch cannot fault that at all, only issue I had (And believe me it was a big issue) basically being new to PC gaming didn’t realise the windows key was tied to the motherboard, i didn’t receive anything to indicate that this is the case, so had a whole issue with getting the license for the computer sorted and when I was following the trouble shooting to reinstall windows to try and resolve the issue, it broke the PC lol but the guys did a rebuild for me and I had mine sent back but I do get the impression that nobody service wise is on the same page as one person would tell me that a collection was arranged collection wouldn’t arrive and when I would contact them to query this it turns out this wasn’t done correctly. Which was frustrating considering I had no working machine for 2 weeks. Finally after nearly 3 weeks I got a replacement sent which seemed way better from the box (only issue was the fans ran really loud but the service guys helped me with this) the machine is great and I’m having a really good time with it, just be aware of the after service n what not as no one is really on the same page in that regard.