I was very happy with my order. The desktop arrived very well packaged. Had to wait a good length of time for the order to pass the (pre-production) stage but I was expecting this to happen because of covid. Was very quick through all the other stages though. The desktop runs very smoothly and has been built to a very high standard, love looking through the clear glass case and seeing all the components and how neatly the wiring has been fitted. Would definitely order from PC Specialist again and would recommend them to other people or friends who are looking a decent pc built.