I ordered a brand new full system from PC Specialist. I was on pre order for my graphics card but was updated every five days for this which was very helpful. Once in production I had step by step updates after each process was complete. Once finished it was packaged and delivered extremely quickly and efficiently. My system looks absolutely fantastic, cable management is great and post support has been amazing for the small questions I have needed to ask. I usually build my own systems but the ease of picking the parts and the negligible price difference I would 100% choose PC Specialist again and would recommend them to anyone looking for any kind of system!