The website was pretty easy to navigate, when building the pc using the pc builder, things like how much power wattage I really needed and compatibility was always taken into account, with it even suggesting a cheaper power supply to save me money as I had selected one that would be a bit overkill, the building process was also really clean, with me being updated and being able to see what was going on with it on the websites' tracker, I also really liked the sort of tree that tells you the different stages and how long they can take. When the PC arrived, delivery was handled by another delivery company, yet PCSpecialist still emailed me with every delivery update to make sure I was informed, I was also sent an email with some information that I needed to know (In my case it was to ensure I didn't plug display cables into my motherboard, it could vary or not be there for others), when it arrived, it was in very good packaging, with instruction manuals on what to do, the inside of the PC even had some light packaging in it to ensure PC parts were not harmed in transit, overall great service, wonderful PC, thanks to the guys at PC Specialist, will definitely be buying from here again for any future PC needs