Overall, I have given PCSpecialist a 3 star review, however to be clear their support team in my experience has been 5 stars - I couldn't fault them if I tried. Their prices are also the most competitive on the market. The only reason that the review has been lowered was due to the length of time it took to recieve a functional PC and the issues we faced - from the initial order, it took 102 days to receive a properly functioning PC. This was due to the initial order taking a longer time than it was supposed to and due to the first machine arriving and not booting, then we had a complete rebuild which arrived and was also barely functional - it was incredibly unstable and only 1 output source would work. We then also had to go through the process of negotiating a return etc, which took a considerable amount of time. The support team were constantly in contact with us throughout the process and we received updates to the process very often. Overall I would recommend PCSpecialist.