This will be my second time using PC Specialist and as a returning customer I am more than satisfied. I previously commissioned a laptop to be built, and between then and now I purchased another laptop. The new laptop gave up the ghost, and while I waited for PC specialist to build a new desktop for me, I returned to the laptop they first made for me. The laptop they built still works well, and that was built 8 years ago (in terms of upgrades, a lifetime ago). So far, the desktop has treated me well as well. The process was straightforward, each stage was mapped and tracked, and the next-day delivery was perfect. Even installation was a breeze after unpacking everything. I hope to use this new desktop for years to come, as well as trust in PC Specialist's services.