This is my 5th PC from PC Specialist – 3 laptops and 2 desktops. All were competitively priced compared with similar off-the-shelf computers from the big names. With off-the-shelf computers, I find that I like most of the features but maybe would have liked a better CPU, bigger storage or more RAM. With the PC Specialist website you can easily pick and choose your specification to suit you preferences. They use well-known brands of hardware, and their technical backup service is very good should you require it. This latest laptop was dispatched on time on the date given at the time of placing the order.