I'm new to the area, and my son was looking for a VR-ready computer. After asking around, a few people recommended PC Specialists. I didn’t know enough to start customizing, so I called in — and after about an hour of a great conversation and clear explanations, I hung up feeling confident, knowing exactly what we were getting. He answered all my questions, understood exactly what I was looking for, and even offered options if I wanted to spend a little less. After 15 very long days of my son constantly asking, “When’s the computer coming? When’s the computer coming?” it finally arrived — and he’s been smiling from ear to ear ever since. Thank you for the professionalism and support!