Your support has been good, your communication is fantastic - unfortunately the PC arrived and the windows install files were corrupted. Aaron on support had to talk me through downloading the files again and putting them on a usb drive and then booting from that - so not an ideal situation. This PC was for me but I buy all the equipment for the 500 strong staff team at work (I am Head of IT) and last week I had to but a desktop pc but went a different direction as I couldn't afford to have it arriving non-functional. My RGB Ram has a mark in the centre of the RGB which is annoying. Apart from that everything else was spot on.