It is good that as you spec your PC the cost ticks up so that the buyer can see the cost variation between the different options. I was kept well informed by email as the build process occurred. Delivery was well organised. I bought my first desktop PC from PCSpecialist eleven years ago it has given good service and is still functioning well. The only downside was the Microsoft Office 2024 Digital Licence. I didn't fully understand what I was buying, I thought that Microsoft Office would be loaded onto my PC ready to go, my mistake. The process to download Office was anything but straightforward. I was thankful that Rene Donners in the PCS support team was patient and polite in his email support to me and eventually after a lot of faffing about I was able to dowwnload Office. In case you are still reading, I had to open a Microsoft account, then a Microsoft Store account, then scroll down to the foot of the page to search for a Library icon, click this which opened a dialogue box which read `shipped with my device' or something similar, click this which then game me the option to `Claim' my Office licence. Without PCSpecialist help, I would never have worked out this tortuous route. Perhaps a crib-sheet could be included for thaose customers who buy the Microsoft licence or perhaps I am the stupidest of PCSpecialist customers. I'll be in touch again in eleven years when this PC needs to be replaced. Thank you.