Excellent build quality and the tracking on the website ensured I knew when to expect it to be delivered. Very satisfied. Setup went as expected but the only glitch was downloading and setting up MS Office from the MS Store. It did not recognise my email address. After a call to support this was because I had ordered with a different email address than the one associated with my MS account. This was resolved while I was talking to support and they stayed on the phone until the software was installed. From these issues, maybe inform the purchaser that additional software is located on the MS Store for download (I only found this by accident)and ensure that you also have their MS account email. I did try to purchase the computer using the email associated with my MS account but your order website would not accept it as a valid email address although I use it daily.