Awesome Harness, Outstanding Customer Service I'm amazed at how easy it has been to sort out my mistake of purchasing the wrong size harness. I phoned the company and spoke to Steph, who helped me with this matter so quickly. The new pieces were sent right away and then I returned the pieces I didn't need. I couldn't be any happier, not only for how pleasant it was speaking to Steph, but also because it's the best harness ever!! At last, our 4-year-old furry baby has a harness that fits and feels so well. I highly recommend this product. You can rest assured that if there are any issues, this company will go the extra mile to help you asap. Thanks again!