Exemplary service and advice about the best harness for my Westie. No quibble guarantee shows their confidence in the product which is well thought out and designed - especially the inter-changeable parts when my dog grows - I can purchase individual pieces instead of replacing the whole harness. Genius. Pricing is also very competitive. Highly recommend this company - I contacted them following a recommendation from a professional dog trainer which speaks volumes. Also purchased a pouch/bag which was equally well-made and perfectly designed at a good price. We need more companies like this in the UK, an excellent example to others.