Bought two lotion on Black Friday, and now it is end of December still not received, and no refund. They were supposed to be Christmas gift for my girlfriend and now I had to purchase them locally last minute. Tracking status hadn't updated since Dec. 7th. When I fist told them I had not received it they refused to refund saying it had been delayed but was on its way. They then said I had to wait 5 more days before they would consider a refund. Nothing happened in mid-December so i complained again and they said I had to fill out and sign an affidavit for the courier company to investigate before they would consider a refund. They said the investigation will take 2 months!!! They said they're gonna consider it lost on Feb-22nd. So basically they take your money for 3 months and don't give it back if you don't get the goods and put every obstacle in the way of you trying to claim your money back. Companies that operate like this should not be allowed to operate on the internet. They have no respect for consumer law and that is the definition of criminal activity. There are so many reviews on here with a similar experience. Avoid or report them. My tracking number is LS083662747NL. For people that're viewing this, track this on usps, the package has not moved since Dec. 28th! and they refused to refund me. This is fraud! No matter how good the prices are, avoid this company please!!!!! As of today, Jan 10, 2022, the package still has no movement and they refuse to refund my money!