DO NOT WASTE YOUR TIME OR MONEY! Absolutely terrible service. My mother's flowers did not arrive on the day they were supposed to, despite placing order 4 days in advance. To make matters worse, the customer "service" received was quite frankly a joke and they were not willing to make the matter right. I was told they use "a reliable 24hour delivery service" which is evidently not the case as there was nothing reliable about it. They passed the blame elsewhere and only offered to cover the postage cost in the form of online credit - as a way to get me back to use them, which in now way in hell is ever going to happen. AVOID AT ALL COSTS!