Atrocious Customer Service Paid for 24 hour delivery. After they did not arrive, contacted he company and was simply a copy and paste generic response of their terms and conditions. Next day, still hadn't arrived and was quoted the same. After 3 days of none arrival I contacted them again and was offered a refund of the postage only. The flowers arrived 3 days after the paid for delivery date. The box was almost destroyed, flowers yellow and half dead, wilted and leaves falling. I sent photos of them as they were delivered damaged, with the postman in shot as proof, photos of the yellowing and half dead flowers and requested s refund. They asked to send more photos. I am now waiting on confirmation that I will be refunded and will pursue alternative methods if necessary. No apology no offer of recompense. Awful customer service (or complete lack of), generic unhelpful responses. Never again. Be aware