I ordered flowers from Prestige Gifting to be delivered on my first wedding anniversary — a clearly time-sensitive occasion. They didn’t arrive on the date I selected, and the company refused to refund me, even though I live in Glasgow, a major city. They repeatedly claimed Scotland is a “remote area,” despite that not being true according to Royal Mail’s own policies. I’ve had no option but to escalate this through my card provider and report them to Trading Standards. Be cautious if you’re ordering anything time-sensitive.
1 month ago
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