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Categories My ReviewsMy Settings HelpLOG OUT DanielleGB For companies Danielle   United Kingdom 7Reviews 1,338Reads 1Useful Seller ReviewsProduct Reviews Review of Prestige Flowers Danielle 7 reviews Updated 7 hours ago Ordered for mothers day. Huge disappointment Ordered for mothers day. Packaging and presentation well however quality of £50.00 bouquet of flowers was poor. The quantity of the bunch was no where near worth £50.00. Very small amount of flowers for the price and they had all wilted by Tuesday despite following the advised care so now put into bin. I thought i would have got a decent, well put together arrangement of flowers however it was the complete opposite. I have brought better flowers from the supermarkets which lasted 2-3 weeks. I will go back to the supermarkets from now on as this was a massive disappointment for my mother and myself as I ordered them thinking it was going to be money well spent. Guys I would not waste my money on prestige flowers they are not worth it what so ever. Take my advice and buy from somewhere else. Following my review, prestige flowers replied. They requested photos however unable 2 forward any as none was taken due to the poor quality hence was not excited to take photos. As i stated previously flowers put into bin 2 days after delivery. Customer services stated they will send me another bunch!  Surly companies give you an option as to wether you would prefer a refund or another delivery? Well I await this delivery and will be taking photos of this bunch for sure. £50.00 is a lot of money to throw away when unsatisfied with your order. Prestige flowers state due to the government/corona virus, can send flowers for delivery 1st may as Dpd unable 2 deliver. Can't understand this as I see numerous dpd on my street delivering still so very strange. This company is a dodgy one and they know there flowers are poor quality hence why never provide a refund unless u take radical action. As they would be providing refunds regularly 24/7. When and if I do receive this 2nd bouquet of flowers If small amount, limp, mouldy I will take action and report to trading standards as this is taking the biscuit with us all 100%. Won't ever order from these ever again. I honestly don't believe anyone that gives a good review at all. Probably related to the company or work colleagues plus all the 1 star reviews the company replys the same repeated thing. Email them with reference number and they will sort it out! More like email a load of rubbish avoiding a refund. To date it is now the 1st of may 2020 and expecting this so called replacement bouquet of flowers which was appalling on mothers day.  I have not received any communication from prestige flowers regarding this delivery. I emailed them enquiring about this. I have not received a reply as yet. I guarantee I will not receive this and will take this incident further. Its now 2nd may 2020 no reply received from these people despite contacting them three times during yesterday. Do not order from these nasty scam artists unless you want to be disappointed. I honestly do not believe these good reviews. Very hard to believe. As these peòple wouldn't behave this way if they treated there customers properly. What goes around comes around and each and every one of these scam artists will get what they deserve. AVOID, AVOID.
4 years ago
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