First of all, thank PLAYERUP for providing a trading platform, which is really safe, I have successfully bought two accounts in this platform, but I would like to say that my previous refund has not been refunded, nearly 15 days later, when can you help me refund, I need this money now very much. 11-5：I really don't understand, even if the title has been refunded, even a refund? I haven't received my refund for 15 days now. I want to communicate with you. You don't reply and ignore it. Is this your service attitude? 11-5 I have been contacted and resolved. I hope everything goes well. 11-9 Some of my refunds have not arrived, but my request has not been answered. The second account I purchased was reported as a permanent title. I initially confirmed that it was the seller. I applied to cancel the order, but the customer service did not give me a reply.