PlayerUp scammed me. I was a seller, I delivered the account, and the buyer paid for it. However PlayerUp never released the payment from the buyer after I made dozens of payment requests. Then they closed the transaction as "Completed" and just pretended that everything was fine.
I have reached out to their support team countless times. When I contact the "Middleman" who is supposed to orchestrate the trades, I get no answer. I tried through the private conversation, by opening a new ticket, nothing. When I contact the gener customer support line, they shut me down saying that they do not handle Middleman transactions and I have to contact Middleman (radio silence).
After they failed to pay me, I posted a negative review online. Hilariously, that's when Middleman finally reached out and said that the payment was suspended because of an "offsite open dispute". So when they see negative reviews online, they explicitly threaten to withhold payment until you delete the reviews. I actually did delete the review in hopes of getting paid, but it didn't work, they never responded (after 4 months and 6 more unanswered support requests to Middleman support).
So here we are, I was never paid for the what I delivered, Middleman kept the money. It's a scam.
Transaction ID: 7845367001
1 year ago
PlayerUp has a
3.9
average rating
from
479
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