REVIEW UPDATE on 20 December 2023 after PlayerUp reply: PlayerUp responded to my review as follows: "Status - Resolved You have an outstanding issue onsite that still needs to be resolved. Until you resolve all issues with your order we cannot release your payout. You've been posting on reviews.io for 2+ months, 11 reviews total and had you just resolved those issues onsite, you would have received your payout in October." (I copied their answere here just to be sure they will not modify it) As of today my payout was still not processed so that "Status - Resolved" is a deceiving answer. Now to go through all the answer that they provided: -> "an outstanding issue onsite": my playerup account is actually blocked so I am unable to resolve anything onsite, but the funny part is that before blocking my account on my payout ticket they were saying that I have "an outstanding issue OFFsite". So basically they only see issues just not to give you any money -> "resolve all issues with your order": they want to say that I need to delete every 1* review on every review websites. The funny part is that after I deleted everything they started again to ignore me. -> "You've been posting on reviews.io for 2+ months, 11 reviews total and had you just resolved those issues onsite" - indeed I tried to post other reviews mainly because on my first review they answered "Status - Resolved" and I wanted to say that this is a lie, but after few hours my review was deleted. My first review was made somewhere in October and later I found out how to get in contact with Reviews.io to delete that review because PlayerUp wanted all the issues offsite to be "resolved" (if you know what I mean :D). Those 11 reviews that PlayerUp is talking about are not visible or maybe they are deleted, in any case I have confirmation that they do not affect the average rating of PlayerUp (still the company believes that those 11 reviews are an issue for them :wink::wink:) -> "you would have received your payout in October." My transaction was finalized in the middle of August and I waited almost 2 months for my payout to be processed. In those 2 months, I was so ignored that I felt that I was the most hated person in the world. I hope people who are reading this will learn from my mistake and will stay away from PlayerUp if they care for their money. ------ 15 December 2023 PlayerUp cannot be trusted because they do not cashout the money to the sellers. Many 5* star reviews are made by PlayerUp just cover the bad reviews. ---My STORY In August 2023 I finalized a transaction of a game account. At the beginning everything was good, the online middleman service seemed to be responsive, but once the payment from the buyer towards PlayerUp was made it was impossible to reach the Middleman. So as you can imagine the buyer payed to PlayerUp the money, I have given the game account to the buyer because this was the process and he was kind enough to hand me over his bank statement showing that he did payed to PlayerUp (the online middleman service). I tried every peaceful method to reach them (email, telegram, opening tickets, responding multiple times to my cashout ticket), but none of them seemed to get the attention of my Middleman Service Representative/PlayerUp staff. I received only one response at some point on telegram and they were saying that they will start processing the payments once the page is up. Indeed, at that point the page was having connectivity issues, but at some point everything seems to work normal. Of course, I asked again on telegram about the payment process and as you can guess, they did not answer. I started writing bad reviews everywhere i could and at some point one of they staff contacted me saying that if I wish to get payed I need to delete my reviews. I did so, but right after that they stopped responding to my inquiries. On some of my reviews that I deleted they even responded publicly that they "resolved my case", which they did not.