Its a great site for buying and selling game accounts and such. You will be fully protected when you opt on using their Middleman Service for your purchase/sales. The support team could take some time to give response but its getting better and better imho. If you are new to the site then its best to read some guides that are posted on how their site and middleman service works so you won't get in trouble of getting scammed and waste time just to get your money or account back. They have a lot of other guides out there too so if you can, do read them so you are not out of the loop.