My order, which I needed fairly urgently, was lost by the courier. I informed Power Tools Direct but they refused to send me a replacement order or refund my money until a investigation by the courier was complete. I eventually received my refund 20 days after placing the order. To rub salt into the wound, no apology, nothing. Extremely poor customer service. I will never use this company again.
4 years ago
Power Tools Direct has a
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