Power Tools Direct Reviews

4.7 Rating 10,901 Reviews
92 %
of reviewers recommend Power Tools Direct
4.7
Based on 10,901 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Power Tools Direct Reviews
Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington

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I would like to give more stars but as didnt have what i wanted in stock so can not be any fairer
Helpful Report
Posted 2 hours ago
Bad company! Mailing preferences need to be updated. I opted and paid for express delivery but waited 2 weeks for the item that should have been a 2-3 deliverey! A phone number is provided but this is USELESS because you can’t speak to anyone, you are just given an email address. This kind of scamming (taking money for a service that doesn’t exist) is disgraceful and power tools direct should be ashamed! I requested express delivery because the hozelock garden hose was needed quickly. It took 2 weeks to reach me, in which time I was forced to buy the same item from another company that DID deliver the next day. I told power tools direct not to send as I would refuse delivery and they posted immediately! Item was as expected but service and communication was appalling.
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Posted 3 days ago
Excellent service and next day delivery.
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Posted 5 days ago
The worst after sales ever ,had issues with compressor on many occasions and they just passed the problem straight to manufacturers . And left me to deal with them myself , disgusting .I didn't buy from the manufacturer I brought off power tools direct . I WOULD NOT recommend buying anything from this company not even a light bulb.they just want your money and that is that , They say they are British made but all the parts are Chinese rubbish WARNING .......DO NOT BUY THE RUBBISH .
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Posted 6 days ago
Did not receive item. A day before it was to be delivered I get an email saying they dont have it in stock. This leading to 8 unhappg little swimmers on the weekend.
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Posted 6 days ago
total liars do not use this company you will be scammed
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Posted 6 days ago
absolute scammers didn,t send order then when asked for refund sent a false royal mail tracking number three days later saying sorry but your order has been shipped very dishonest
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Posted 1 week ago
COMPANY DO NOT FOLLOW UP EMAILS!!! MY TOOL HAVE NOT RECEIVED DUE TO THE COMPANY SITTING ON THEIR BACKSIDES AND NOT FOLLOWING THROUGH WITH MY COMPLAINT!!! DO NOT USE THIS COMPANY EVER !!!!! TOTALLY UNPROFESSIONAL !!!!!! AVOID BUYING FROM THIS COMPANY !!!!!
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Posted 1 week ago
Fantastic shopping experience, keept me updated with my order.
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Posted 1 week ago
Riezer screws i ordered, the best, thank you 😎😎😎
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Posted 1 week ago
Delivery was very quick as promised, tool was just what I needed - so perfect.
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Posted 1 week ago
if i could give 0 star that would happen ordered item 29 of April still not received and we have 11 of May avoid that company !!!!
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Posted 1 week ago
Fast, reasonably priced and efficient delivery. Able to supply and deliver within 3 days at reasonable cost as promised to Aberdeen
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Posted 2 weeks ago
Easy to use website and competitively priced tools which were delivered quicker than expected!
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Posted 2 weeks ago
smooth no problems
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Posted 2 weeks ago
Excellent service with great communication topped off with a fantastic product highly recommend this company a top class seller
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Posted 2 weeks ago
Unbeatable price and service for a premium product currently on the web, well done and thank you.
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Posted 2 weeks ago
Excellent products & service The Ronseal paint was great value & colours are perfect Really fast delivery & well packaged, thank you
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Posted 2 weeks ago
The specialised drill bits ordered arrived quickly and were precisely what I needed for a complicated task. I intend to use PTD again.
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Posted 2 weeks ago
Amazing service instant reply to message on a question before purchase. Item delivered on time and well packaged. Would definitely use again.
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Posted 2 weeks ago
Power Tools Direct is rated 4.65 based on 10,901 reviews