Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.59

4.6 Rating 12,770 Reviews

95 %

of reviewers recommend Power Tools Direct

4.6

Based on 12,770 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 5th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent ordered on Monday delivered on Wednesday by a really helpful fed ex driver. Will definitely use again the whole process was brilliant. Thank you”

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Posted 2 days ago

“My 1st experience so holding a star back 🤣”

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Posted 2 days ago

“Have used this company on a number of occasions and I can say from experience that pricing is exceptionally competitive and delivery is fast and efficient. Without question, I would highly recommend PowerTools Direct for all power tools and accessories.”

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Posted 2 days ago

“Great service speaking to yourselves & communication about delivery which you said would be today My order no 1000483211 But the delivery company phoned & said it would be tomorrow & I have to sign for it, I am out Tuesday & Wednesday, so I have said can they deliver it Thursday I will use your company again if I need something Regards Robert”

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Posted 2 days ago

“They stock a good range (if not all) of Rustins products which are often hard to come by in local stores. I ordered a couple of 250ml tins of paint, and I did wonder if they would survive in the post, but I needn't have worried since the lids were well secured with polythene wrapping, then placed in an outer sealed bag, all of which was encased in crinkled paper and then in a strong cardboard box!”

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Posted 3 days ago

“Good service”

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Posted 4 days ago

“very fast and eficient service and communication.”

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Posted 5 days ago

“Great service! Good price & Fast delivery. Very happy.”

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Posted 5 days ago

“Good service”

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Posted 5 days ago

“14 days for my delivery wasted my time!!!! Will not be ordering again.”

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Posted 5 days ago

“Excellent”

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Posted 5 days ago

“Good good”

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Posted 6 days ago

“what a great service.”

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Posted 1 week ago

“Good service”

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Posted 1 week ago

“Exactly what I wanted. Well priced. Prompt delivery. Highly recommended”

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Posted 1 week ago

“Good product Sensible price Promptly received”

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Posted 1 week ago

“Ordered a bag of pipe collars from Power Tools Direct. They were the cheapest price I could find, arrived on time and great quality!”

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Posted 1 week ago

“I've been a longstanding customer making multiple orders with Power Tools Direct. However having made my last order with a given delivery date (and a delivery charge) they have failed to deliver, make any contact on the delay nor make any contact back from emails, with no one answering the phone line either. I cannot fault the prices that they offer however the customer service has been awful.”

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Posted 1 week ago

“Order was despatched quickly and with all items as described. Full marks to PTD. However courier used was DHL who delivered to the wrong address and got a signature (apparently) from someone I have never heard of and we found it on someone’s front doorstep. DHL no points!”

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Posted 1 week ago

“Took 7 days to dispatch, 3 days to answer emails, and don't accept phone calls Won't use them again John Timmins”

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Posted 1 week ago

Power Tools Direct is rated 4.6 based on 12,770 reviews