Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.58

4.6 Rating 12,898 Reviews

95 %

of reviewers recommend Power Tools Direct

4.6

Based on 12,898 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 5th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ì wish to order satin varnish but I don't want it express delivery, how do I select the cheapest delivery?”

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Posted 6 hours ago

“Been using you for some time now for my tools, I wouldn't go anywhere else. Great prices, great service and fast delivery.”

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Posted 16 hours ago

“Efficient sales service and a good £price. Actually, the surprise was that Royal Mail delivered the package 2-days earlier than paid-for. It was therefore lucky that I got home in time to take the delivery since no e-mails indicated such early delivery. I suspect that Royal Mail were not too busy and could get the package out on a Saturday.”

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Posted 4 days ago

“Good price, got exactly what I ordered.”

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Posted 5 days ago

“Good price and reasonable delivery charges”

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Posted 6 days ago

“Great service and great for the job”

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Posted 6 days ago

“My package arrived on the 1st date available. Brilliant service.”

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Posted 6 days ago

“Package had leaked during transit.following a couple of messages you agreed to replace the product Excellent customer service”

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Posted 6 days ago

“I bought a 25 litre drum of BlackJack bitumen roof paint. Power Tools direct were offering this at a great price and it was delivered promptly. Great service.”

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Posted 1 week ago

“Just bought some quality loppers at a very good price and even with the postage made a very good buy. Very pleased with these - thanks”

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Posted 1 week ago

“Excellent service. I would recommend.”

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Posted 1 week ago

“A********************”

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Posted 1 week ago

“I haven’t received my order and have tried to contact Power Tools Direct a number of times both by phone and email but I have not received any response.”

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Posted 2 weeks ago

“From orering to after sales service, this orgainsation has provided a first class service. Easy to use web site, delivery exactly as promised, and probably most important, when there was an issue with the product, the replacement was dispatched by next day delivery without any quibble.”

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Posted 2 weeks ago

“Although we have paid a proforma on 08.07.24 no one is answering me to say when my order will ship, this has now been 4 days and I am none the wiser as to when my goods will ship, I did need them for today. I emailed and left a voicemail.”

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Posted 2 weeks ago

“Prompt service”

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Posted 2 weeks ago

“My husband ordered a standard item Friday 5/7/24 and paid £6.95 for a courier service delivery which we mistakenly thought would be quicker. An email and SIX days later the item arrived. This is why people do not use independent companies we paid £54 (which according to their website was a reduced price) plus £6.95 postage for an item Amazon are selling for £50 and less postage for next day delivery.”

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Posted 2 weeks ago

“Good product at reasonable prices”

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Posted 2 weeks ago

“Very easy transaction. Good communication from the vendor and quick dispatch and timely delivery. Postage costs are reasonable. Happy overall”

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Posted 2 weeks ago

“Very pleased with power tools direct, great price and service. Was a bit slow to despatch, but otherwise very happy.”

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Posted 2 weeks ago

Power Tools Direct is rated 4.6 based on 12,898 reviews