Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,314 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,314 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service, quick delivery, item looks ok but not tested as yet.”

Helpful Report

Posted 16 hours ago

“First time used & very pleased with ease of ordering and quick delivery.”

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Posted 17 hours ago

“Found Power Tools Direct after asking 'Mr Google' and so pleased I did. They sent me just what I needed, at the best online price and in double quick time. In short, a perfect online shopping experience. I shall be using them again, for sure.”

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Posted 19 hours ago

“Promt & efficient”

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Posted 2 days ago

“Competitive prices, easy to order and quick delivery.”

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Posted 6 days ago

“I wanted some simple loose pin hinges of a size which used to be available almost anywhere. Not any more - except at Power Tools whose ordering system was easy and whose delivery was "quicker than prompt". Thank you. Chris m”

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Posted 1 week ago

“Ordered and paid showed in stock. Received an e mail 3 days later, sorry we can't send you your order due to no stock. I checked on line again and was still showing in stock! Sorry won't order from here again. Refund sent.”

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Posted 1 week ago

“Excellent service and communication”

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Posted 1 week ago

“Delivered very quickly..Excellent service.”

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Posted 1 week ago

“The items I bought 5 stars, sadly let down by a slow delivery, contacted customer services who solved my problem so would use again.”

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Posted 1 week ago

“Ordered and delivered very quickly”

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Posted 1 week ago

“100% awarded for customer services. 100% awarded for price. 50% for delivery, which was early but sadly poor packaging led to items inside being broken. Bubble wrap would have most likely prevented the damage but also better treatment of the parcel by the courier company would have also helped. My issue was very quickly resolved, so this gives me faith for further purchases.”

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Posted 1 week ago

“Good price and it gets delivered quickly”

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Posted 1 week ago

“Good priced product, exactly as described and quickly and safely delivered. Met all my requirements and perfectly satisfied”

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Posted 1 week ago

“Found just what I needed, quick delivery 👍”

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Posted 1 week ago

“Its a great product and very friendly fast delivery. Easy to use and and has saved us a lot of time and worry.”

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Posted 1 week ago

“Order went smoothly, good availability to choose from.”

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Posted 2 weeks ago

“Ordering the product was very easy and goods delivered within the timescale quoted”

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Posted 2 weeks ago

“terrible service misleading delivery times, read trustpilot review before placing order”

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Posted 2 weeks ago

“Incorrect delivery information”

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Posted 2 weeks ago

Power Tools Direct is rated 4.6 based on 13,314 reviews