Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.61

4.6 Rating 11,869 Reviews

91 %

of reviewers recommend Power Tools Direct

4.6

Based on 11,869 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

Write Your review

Tell us how Power Tools Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Power Tools Direct

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not happy with the product. Sealey motorbike trolley. Unable to raise bike on stand unaided and then trolley will not move which is what it was intended. Please send information regarding a return and refund.”

Helpful Report

Posted 2 hours ago

“Good service. The only hiccup was that the company specified the wrong delivery company in the tracking data. It was Fedex not DHL.”

Helpful Report

Posted 6 hours ago

“Quick delivery and the item was perfect.”

Helpful Report

Posted 8 hours ago

“I made a mistake in inputting the delivery address online and found the customer service to be very ineffective in correcting that before it was dispatched, so there was a delay in delivery to the correct address by 3 days but it was sorted in the end without additional charges. The correct order did arrive. Although the packaging seemed good, there was some damage to the end tip of the sealants but this did not affect the use of the product this time.”

Helpful Report

Posted 12 hours ago

“Well pleased exactly to the specifications, easy to install really study and a good price.”

Helpful Report

Posted 1 day ago

“Really happy with the price I paid, and reasonable delivery time as well. Will not hesitate to use them again.”

Helpful Report

Posted 1 day ago

“Add a split tin off paint sent another tin out straight away great service”

Helpful Report

Posted 1 day ago

“I recently purchased five 5L tubs of Ronseal Fence Life Plus in Warm Stone from Power Tools Direct. Delivery was on time and the paint was carefully packaged. There was some confusion as the order was delivered on two consecutive days but Gosia in Sales soon responded to my email query. I have bought this fence paint before elsewhere and I love the colour, as seen in the photo on the fence panels and bench (ignore the walls and stone). I am happy to recommend Power Tools Direct.”

Helpful Report

Posted 2 days ago

“Very fast delivery .item as described .would buy from again .”

Helpful Report

Posted 2 days ago

“Tgey Had a cheapest price on the product I bought and tge delivery was 5.95 that is OK considering that I bought 3 similar items so total came out something north to £22 which I feel was a fair deal.”

Helpful Report

Posted 2 days ago

“Good delivery and we'll packaged.”

Helpful Report

Posted 2 days ago

“Order on line kept up dated as when delivery would be and delivered right on time”

Helpful Report

Posted 2 days ago

“I have used Power Tools Direct a few times now. Really good prompt service and a good product. I use a lot of gold aerosol paint in my work as a furniture restorer and painter. It’s a very good finish and lots of my fellow painters ask what I have used and I have recommended this product quite a few times (Plastikote brilliant gold aerosol spray paint)”

Helpful Report

Posted 2 days ago

“Quick and easy transaction.”

Helpful Report

Posted 2 days ago

“Quick efficient and good prices”

Helpful Report

Posted 2 days ago

“Good value for money. Speedy delivery”

Helpful Report

Posted 3 days ago

“The sturfing spade did not arrive when promised. Was several days late, and I had to chase them up. The actual tool was of a good quality. Morton Laird.”

Helpful Report

Posted 3 days ago

“This has been a complete nightmare company to deal with, I paid for express delivery and 6 days later I have still not got it, I have stopped me from working for days as I'm a tradesman, now i,m told its being delivered today and I have to wait around another day as they do not pay for returned postage, they keep a phone number on there web page so it looks like they are contactable by phone when you ring it, it just tells you this line is unmanned and to email them, email them and it's just useless, told them not to post the items as they told me it had not left yet but they posted it anyways and they do not pay for return post, God never again will I use a web page without a working phone number as if something goes wrong it can and has been a complete nightmare, now complaining to my bank to get a chargeback”

Helpful Report

Posted 3 days ago

“Excellent service. Would definitely use again”

Helpful Report

Posted 3 days ago

“Communication was great, delivery was quick and the machine was packaged securely with no damage or issues. Good company to deal with and price was competitive. Only negative aspect was an offer of 5% discount came through after I had purchased the item and after I emailed them asking for the discount I got no response.”

Helpful Report

Posted 4 days ago

Power Tools Direct is rated 4.6 based on 11,869 reviews