Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.55

4.6 Rating 13,616 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,616 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Failed to ship the majority of my order but sent the only item remaining - a £10 hammer, cost me £8 delivery; Rip off merchants do not use”

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Posted 3 days ago

“Speedy delivery Well packed. Your chosen courier was such a nice person. Respectful of me and my property.”

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Posted 3 days ago

“Efficient service and delivery. Perfect knee pads”

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Posted 3 days ago

“I have bought several items from Power tools. promt delivery on the smaller items and good coomunication when I queried the larger item being delivered. Good experience”

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Posted 3 days ago

“Goods arrived as described on time.”

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Posted 3 days ago

“Excellent service”

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Posted 3 days ago

“Excellent service from order to delivery informed of date and time. Will definately itely use this company again.”

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Posted 3 days ago

“I placed an order online on the 1st of January with express courier delivery, estimated before 7th Jan. I received an Order Conformation, but no tracking number. Called, emailed and contacted through the website. No response at all, and no item.”

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Posted 3 days ago

“Excellent Service 👍”

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Posted 4 days ago

“I have ordered multiple times from Power Tools Direct. Good service with super quick delivery.”

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Posted 4 days ago

“Really good tool supplier , Good , prices, excellent service and delivery as scheduled. I would recommend Power Tools Direct. And I will use them again - no questions.”

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Posted 4 days ago

“Ordered 31st Jan. Reveived email confirmation. Nothing since. No rwply to emails. Preume I have been SCAMMED”

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Posted 6 days ago

“Advertised as free delivery on google search After adding to your basket you get charged £6.00 delivery Scam”

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Posted 2 weeks ago

“The only company i could find that were honouring a price cut on a Sealey Tools item set by Sealey Tools.”

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Posted 3 weeks ago

“Great range of tools, great prices.items delivered on time perfect service thankyou”

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Posted 3 weeks ago

“Still haven’t received the product I’ve been asked to review.”

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Posted 3 weeks ago

“Secure site-Excellent”

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Posted 3 weeks ago

“Easy to order, fast delivery and well packed. Verry happy with the service”

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Posted 3 weeks ago

“VERY QUICK DEL AND GOOD PRICE”

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Posted 3 weeks ago

“Fast delivery , well packed item.”

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Posted 3 weeks ago

Power Tools Direct is rated 4.6 based on 13,616 reviews