Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,257 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,257 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything from communication to delivery. Order was placed Monday evening so you had it at start of business Tuesday. it took 3 days to pick and you finally shipped it on the day it was due for delivery. Sales team response (Gosia) was apathetic even when she could be bothered to reply. it ended with, your wont get your goods in time, bad luck...and then left for the easter break. it goes without saying. I will not be using you again and certainly will not recommend. Goods if they ever get here will be returned for refund. I suspect the returns and refund will be as painful as the sale and delivery. :-(”

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Posted 2 weeks ago

“Easy to order. Good service”

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Posted 2 weeks ago

“I ordered two sets of Allen keys in the evening about 5.00pm and received them lunchtime the next day. Superb service...”

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Posted 2 weeks ago

“Quick and easy to order. Quick shipment and delivery. Thank you.”

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Posted 2 weeks ago

“Still waiting for my goods. Chased however no confirmed delivery date advised”

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Posted 2 weeks ago

“Fast delivery, great product will definitely use again”

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Posted 2 weeks ago

“Easy to order and quick delivery by friendly driver 👍”

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Posted 2 weeks ago

“Thank you for the excellent service”

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Posted 2 weeks ago

“good delivery time”

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Posted 2 weeks ago

“Easy to purchase, 25% cheaper than Screwfix even with a delivery charge”

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Posted 3 weeks ago

“Correct product arrived on time exactly as described”

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Posted 3 weeks ago

“Didn’t like you at first but now your spot on”

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Posted 3 weeks ago

“great product range and quick delivery”

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Posted 3 weeks ago

“great service Super fast delivery”

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Posted 3 weeks ago

“Goods not arrived”

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Posted 3 weeks ago

“Unable to talk to anyone, no one answers the, phone, different design to what I ordered, no tracking of delivery, no details of when luckily I wasn't too far from home. Valve was damaged, so couldn't use it, had to repair my self as no answer on phone as usual.”

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Posted 3 weeks ago

“Great service and products arrive on time”

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Posted 3 weeks ago

“Best price available for the item I wanted. Order made and delivered within the time given in original order.”

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Posted 4 weeks ago

“ORDERED AND DELIVERED IN GOOD TIME. HASSLE FREE.”

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Posted 1 month ago

“Very good company quick delivery use them again”

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Posted 1 month ago

Power Tools Direct is rated 4.6 based on 13,257 reviews