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Power Tools Direct Reviews

4.6 Rating 13,257 Reviews
94 %
of reviewers recommend Power Tools Direct
4.6
Based on 13,257 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 78%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Could Be Better
Read Power Tools Direct Reviews
Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th August 2024
Anna
Power Tools Direct 5 star review on 12th August 2024
Anna
Power Tools Direct 5 star review on 5th March 2024
Robin Bailey
Power Tools Direct 5 star review on 9th February 2024
H Asryan
Power Tools Direct 5 star review on 9th February 2024
H Asryan
Power Tools Direct 5 star review on 22nd November 2023
Razvan
Power Tools Direct 5 star review on 27th October 2023
Gary
37
Anonymous
Anonymous  // 01/01/2019
Everything from communication to delivery. Order was placed Monday evening so you had it at start of business Tuesday. it took 3 days to pick and you finally shipped it on the day it was due for delivery. Sales team response (Gosia) was apathetic even when she could be bothered to reply. it ended with, your wont get your goods in time, bad luck...and then left for the easter break. it goes without saying. I will not be using you again and certainly will not recommend. Goods if they ever get here will be returned for refund. I suspect the returns and refund will be as painful as the sale and delivery. :-(
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Posted 2 weeks ago
Easy to order. Good service
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Posted 2 weeks ago
I ordered two sets of Allen keys in the evening about 5.00pm and received them lunchtime the next day. Superb service...
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Posted 2 weeks ago
Quick and easy to order. Quick shipment and delivery. Thank you.
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Posted 2 weeks ago
Still waiting for my goods. Chased however no confirmed delivery date advised
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Posted 2 weeks ago
Fast delivery, great product will definitely use again
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Posted 2 weeks ago
Easy to order and quick delivery by friendly driver 👍
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Posted 2 weeks ago
Thank you for the excellent service
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Posted 2 weeks ago
good delivery time
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Posted 2 weeks ago
Easy to purchase, 25% cheaper than Screwfix even with a delivery charge
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Posted 3 weeks ago
Correct product arrived on time exactly as described
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Posted 3 weeks ago
Didn’t like you at first but now your spot on
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Posted 3 weeks ago
great product range and quick delivery
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Posted 3 weeks ago
great service Super fast delivery
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Posted 3 weeks ago
Goods not arrived
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Posted 3 weeks ago
Unable to talk to anyone, no one answers the, phone, different design to what I ordered, no tracking of delivery, no details of when luckily I wasn't too far from home. Valve was damaged, so couldn't use it, had to repair my self as no answer on phone as usual.
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Posted 3 weeks ago
Great service and products arrive on time
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Posted 3 weeks ago
Best price available for the item I wanted. Order made and delivered within the time given in original order.
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Posted 4 weeks ago
ORDERED AND DELIVERED IN GOOD TIME. HASSLE FREE.
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Posted 1 month ago
Very good company quick delivery use them again
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Posted 1 month ago
Power Tools Direct is rated 4.6 based on 13,257 reviews