Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.59

4.6 Rating 12,772 Reviews

95 %

of reviewers recommend Power Tools Direct

4.6

Based on 12,772 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 5th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good good”

Helpful Report

Posted 1 week ago

“Great product, slow delivery.”

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Posted 2 weeks ago

“This is a very poor website, you struggle through with your’e order, then it will not let you pay, site keeps jumping from one thing to another. very Poor, dreading now what the goods will be like, we shall see, if I receive them.”

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Posted 2 weeks ago

“Ordered 4 items only 3 arrived after sending me e mail confirming everything was in order after 3/4 days new invoice was raised delivery was iminent showing 3 items for delivery apparently only 3 in stock”

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Posted 1 month ago

“Good price for a well known product, but certainly not express delivery 1 week from order to delivery isnt express service. Save your money not worth it.”

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Posted 1 month ago

“Item fine. Delivery slow and expensive”

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Posted 2 months ago

“Website good and clear. Had the screwdriver I was wanting, and at a good price. But cost of delivery was high. Made the screwdriver expensive!”

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Posted 2 months ago

“Products are good but delivery and communication is not good. Order placed on 31 January. Delivery on 13 February”

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Posted 2 months ago

“Only received half my order with no explanation why or if the rest of the order is coming later”

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Posted 2 months ago

“We have used you a few times, mostly for Timco screws and your prices are ok but your deliveries take too long, why does it take a week to deliver?”

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Posted 2 months ago

“nothing wrong with the order just takes 4/5 days for delivery.NOT NEXT DAY”

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Posted 2 months ago

“Bought a box of stixall extreme power white adhesive not sure if the date on the tubes are a production date or a best before date if it’s the latter the date on them is 28/11/23”

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Posted 3 months ago

“It would be really helpful if you could speak to somebody as email response is not the quickest and you lose that customer relationship”

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Posted 3 months ago

“Item took long time to arrive, needed to chase a few times.”

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Posted 3 months ago

“Ordered ctc800c Received an email with credit no explanation. Had to contact company to find out what happened, they said it’s out of stock but it is still available online. Very odd. I bought from machine mart instead”