Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.55

4.6 Rating 13,617 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,617 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

Write Your review

Tell us how Power Tools Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item smaller than anticipated. Had to wait long time for delivery.”

Helpful Report

Posted 2 days ago

“Saw the advert on the internet and the item was just what I wanted, a heavy duty soldering iron for heavier jobs. Ordered just after Christmas. Order arrived in good time and in good condition.”

Helpful Report

Posted 3 days ago

“Easy to order, have used before and always happy with delivery time. Excellent service!”

Helpful Report

Posted 4 weeks ago

“Well packaged bag.”

Helpful Report

Posted 4 weeks ago

“Very good service”

Helpful Report

Posted 4 weeks ago

“Service from your company was good and prompt. Service from your delivery provider was poor. Difficult to answer the questions regarding delivery as the item has yet to be delivered!”

Helpful Report

Posted 1 month ago

“My order was packaged satisfactorily and delivered in time.”

Helpful Report

Posted 1 month ago

“Very good prices, lots of products, Maybe because of time of year postage was delayed.”

Helpful Report

Posted 1 month ago

“A very good deal and comm7nication with customer services re delivery was excellent.”

Helpful Report

Posted 1 month ago

“great price and service via email was good, could not speak to someone on the phone was a bit frustrating, but once i realised the emails were in spam i could see what was going on.”

Helpful Report

Posted 1 month ago

“The prices from power tools direct are very very good but getting the items posted out to me seems to be a very slow process and i am still waiting for an order.”

Helpful Report

Posted 1 month ago

“Good tools at a good price. Finding and ordering is straightforward. Delivery could perhaps be a bit quicker.”

Helpful Report

Posted 1 month ago

“Great prices and easy to follow”

Helpful Report

Posted 2 months ago

“Very easy to order and delivery was within 3 days so happy”

Helpful Report

Posted 3 months ago

“Good value product, the only slight issue I had was the time it took from order to delivery, almost 1 full week despite paying £7 for delivery. Other than this, no problems at all, the charger works really well and was priced better than anyone else.”

Helpful Report

Posted 3 months ago

“Pleased with quality and value, took six days to receive.”

Helpful Report

Posted 3 months ago

“My order took a little more time to come then I thought it would, but once received it was all good. Everything was correct.”

Helpful Report

Posted 3 months ago

“Good product, delivery took a while but overall very good.”

Helpful Report

Posted 3 months ago

“Everything worked well. Easy to order. ifo on the delivery was good. Delivery on the day stated. It was lucky I was in as there was no option to specify for the parcel to be left in a pre determined place.”

Helpful Report

Posted 3 months ago

“Very easy to deal with. I emailed with a query over a date for delivery. Got back to me straight away with confirmation. No issues at all.”

Helpful Report

Posted 4 months ago

Power Tools Direct is rated 4.6 based on 13,617 reviews