Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.53

4.5 Rating 13,825 Reviews

93 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,825 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Some delay in recieving the goods, but goods were as described”

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Posted 1 day ago

“After a short hiccup I received my order relatively quick, so no complaints from me”

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Posted 1 week ago

“Very good company to order from keep you informed about ur product”

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Posted 1 week ago

“I was pleased with your service but I do wonder if your systems have been hacked. The morning I was expecting the delivery I received a text from a courier saying they had been unable to deliver my package. Half way through responding I realised it was a scam. I very rarely purchase over the internet and so do not receive deliveries very often. I hadn't had one of these delivery text scams for over a year so to get one on the morning I was expecting a delivery seemed too much of a coincidence.”

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Posted 2 weeks ago

“Took a while to arrive but all good once received.”

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Posted 2 weeks ago

“great prices ,but the delivery time could be better ,,had to wait 6 days for a few boxes of screws ..other wise quite happy ,”

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Posted 2 weeks ago

“Good service”

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Posted 3 weeks ago

“Item received well packaged. Perhaps postage could have been a little quicker, otherwise service was fine.”

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Posted 3 weeks ago

“xxxxxxxxxxx”

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Posted 3 weeks ago

“WELL PACKAGED, ACCURATE DESCRIPTION OF ITEM. THANK YOU.”

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Posted 1 month ago

“Quick delivery, well wrapped ( difficult shape, so can't of been easy) , great price, have saved this seller for future purposes, as I don't have alot of worktop space in my garage, having a permanent vice bolted down would of got in the way, plus where the holes would of gone through the worktop ,once I removed the vice , would of had to find some sort of plug, with this clamp down vice, solved all my problems, study built and easy to use”

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Posted 1 month ago

“All ok, just a long time between order and dispatch”

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Posted 1 month ago

“Good service with prompt delivery, but initial advert from Google wad misleading ad stated Free Delivery then added Delivery charge when purchasing. This happened twice, so a bit dishonest. Still a good price though”

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Posted 1 month ago

“I placed an order with power tools direct on the 26th Jan and after a slow start chasing my order I read some of the reviews and started to think this was a scam company and I submitted a review stating this however my order did finally arrive and my product (Helly Hansen boots) are excellent. I apologise to PTD for the negative review and would definitely purchase from them in the near future .”

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Posted 2 months ago

“Good boots but delivery took a bit longer than expected”

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Posted 2 months ago

“First time I have rdered from this company... frame ledge and braced door ... Communication was good... the office contacted me to sort out delivery date but then it was changed by them and they thankfully let me know in good time.. the door was well wrapped delivery driver was lovely. The installer didn't express any problems othe than it was very knotty. All fitted and two coats of weathershield....”

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Posted 2 months ago

“Everything fine with purchase of goods but after that slow processing and delivery. Would use again though.”

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Posted 2 months ago

“Item smaller than anticipated. Had to wait long time for delivery.”

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Posted 3 months ago

“Saw the advert on the internet and the item was just what I wanted, a heavy duty soldering iron for heavier jobs. Ordered just after Christmas. Order arrived in good time and in good condition.”

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Posted 3 months ago

“Easy to order, have used before and always happy with delivery time. Excellent service!”

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Posted 4 months ago

Power Tools Direct is rated 4.5 based on 13,825 reviews