Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.59

4.6 Rating 12,785 Reviews

95 %

of reviewers recommend Power Tools Direct

4.6

Based on 12,785 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 5th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering and updates great. Only one criticism, lost some of the liquid out of the bottles, whilst in transit. Need to seal the tops better. Otherwise great product”

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Posted 2 weeks ago

“My 1st experience so holding a star back 🤣”

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Posted 2 weeks ago

“Delivered what I wanted on time”

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Posted 4 weeks ago

“Overall, very good. Order was not in stock and this was not relayed until I got in touch via email. However, the agent was swift in finding out what the issue was and giving me options. Within days my order was then delivered.”

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Posted 1 month ago

“got goods after wait but worth wait”

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Posted 1 month ago

“Good communication, product arrived as ordered and in the specified time frame. Item was not packaged that well being only partially wrapped in black plastic top and bottom. Nevertheless the item arrived in good condition via DHL.”

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Posted 1 month ago

“The website was easy to use, always a help with making a purchase. The products are at a nice price and whenever I've had to speak with the staff they are polite, easy to do business with.”

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Posted 1 month ago

“Sales disappointing , no contact by phone Email only Customer service dept very good to react Promptly especially Andrew Would use again”

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Posted 2 months ago

“Paid extra for speedy delivery but still took normal time and it said with courier and it came with royal mail but product was fine .”

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Posted 2 months ago

“Very good bit slow on delivery but when dispatched overnight delivery is given and next day arrives, great prices though for brand names will keep using them and recommend to anyone. Despatch takes to long in my opinion”

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Posted 2 months ago

“Very professional and helpful when the delivery company they used did not deliver as planned”

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Posted 2 months ago

“Good choice and price is great. Delivery was a bit longer than anticipated but on with the job now.”

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Posted 2 months ago

“Order went smoothly until delivery was due. Paid for express delivery yet it got delayed. Product was not very strong and you can tell it was on the cheap end. Ends not very sharp for digging and wood kept flexing when using.”

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Posted 2 months ago

“Very good website and choice even for a 66 year old who hasn’t really adopted modern ways. Will certainly use again and pass on to my family, all self employed.”

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Posted 2 months ago

“Would have given 5 stars, but took 6 days to post 1 item. Other than that faultless dealings !”

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Posted 2 months ago

“Very Slow ..... nearly a week with express delivery?”

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Posted 2 months ago

“Did exactly what they said they would do, good service.”

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Posted 2 months ago

“Good, quick, and good price,”

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Posted 3 months ago

“Good company to deal with although 3 broken box’s”

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Posted 3 months ago

“Ordered a large amount of screws. Found it slow to find and to scroll through until I reached the ones I wanted, but that could be me, not being that techie. Delivered promptly so pretty pleased.”

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Posted 3 months ago

Power Tools Direct is rated 4.6 based on 12,785 reviews