Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,329 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,329 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional and helpful when the delivery company they used did not deliver as planned”

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Posted 1 year ago

“Good choice and price is great. Delivery was a bit longer than anticipated but on with the job now.”

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Posted 1 year ago

“Order went smoothly until delivery was due. Paid for express delivery yet it got delayed. Product was not very strong and you can tell it was on the cheap end. Ends not very sharp for digging and wood kept flexing when using.”

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Posted 1 year ago

“Very good website and choice even for a 66 year old who hasn’t really adopted modern ways. Will certainly use again and pass on to my family, all self employed.”

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Posted 1 year ago

“Would have given 5 stars, but took 6 days to post 1 item. Other than that faultless dealings !”

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Posted 1 year ago

“Very Slow ..... nearly a week with express delivery?”

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Posted 1 year ago

“Did exactly what they said they would do, good service.”

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Posted 1 year ago

“Good, quick, and good price,”

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Posted 1 year ago

“Good company to deal with although 3 broken box’s”

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Posted 1 year ago

“Ordered a large amount of screws. Found it slow to find and to scroll through until I reached the ones I wanted, but that could be me, not being that techie. Delivered promptly so pretty pleased.”

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Posted 1 year ago

“Decent and easy to use website and competitive pricing of a wide range of tools. Reasonably quick paid delivery.”

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Posted 1 year ago

“Power Tools Direct were easy to deal with. My order arrived promptly, as predicted following easy ordering. Finally the goods were as described and of quality thank you.”

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Posted 1 year ago

“Good quality product arrived promptly”

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Posted 1 year ago

“Excellent service.”

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Posted 1 year ago

“Quick delivery and easy to use website”

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Posted 1 year ago

“Excellent service and communication”

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Posted 1 year ago

“Goods purchased are great,but delivery charges are high”

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Posted 1 year ago

“The goods arrived as ordered but it took eight days before I had notice that they were being sent”

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Posted 1 year ago

“Good quality product, and quick despatch and delivery.”

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Posted 1 year ago

“Cost of delivery is only thing stopping me giving a 5* rating”

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Posted 1 year ago

Power Tools Direct is rated 4.6 based on 13,329 reviews