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Power Tools Direct Reviews

4.6 Rating 13,329 Reviews
94 %
of reviewers recommend Power Tools Direct
4.6
Based on 13,329 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 78%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Power Tools Direct Reviews
Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

Write Your review

Power Tools Direct 5 star review on 12th May 2025
Ashley Thomason
Power Tools Direct 5 star review on 12th August 2024
Anna
Power Tools Direct 5 star review on 12th August 2024
Anna
Power Tools Direct 5 star review on 5th March 2024
Robin Bailey
Power Tools Direct 5 star review on 9th February 2024
H Asryan
Power Tools Direct 5 star review on 9th February 2024
H Asryan
Power Tools Direct 5 star review on 22nd November 2023
Razvan
38
Anonymous
Anonymous  // 01/01/2019
Very professional and helpful when the delivery company they used did not deliver as planned
Helpful Report
Posted 1 year ago
Good choice and price is great. Delivery was a bit longer than anticipated but on with the job now.
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Posted 1 year ago
Order went smoothly until delivery was due. Paid for express delivery yet it got delayed. Product was not very strong and you can tell it was on the cheap end. Ends not very sharp for digging and wood kept flexing when using.
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Posted 1 year ago
Very good website and choice even for a 66 year old who hasn’t really adopted modern ways. Will certainly use again and pass on to my family, all self employed.
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Posted 1 year ago
Would have given 5 stars, but took 6 days to post 1 item. Other than that faultless dealings !
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Posted 1 year ago
Very Slow ..... nearly a week with express delivery?
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Posted 1 year ago
Did exactly what they said they would do, good service.
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Posted 1 year ago
Good, quick, and good price,
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Posted 1 year ago
Good company to deal with although 3 broken box’s
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Posted 1 year ago
Ordered a large amount of screws. Found it slow to find and to scroll through until I reached the ones I wanted, but that could be me, not being that techie. Delivered promptly so pretty pleased.
Helpful Report
Posted 1 year ago
Decent and easy to use website and competitive pricing of a wide range of tools. Reasonably quick paid delivery.
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Posted 1 year ago
Power Tools Direct were easy to deal with. My order arrived promptly, as predicted following easy ordering. Finally the goods were as described and of quality thank you.
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Posted 1 year ago
Good quality product arrived promptly
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Posted 1 year ago
Excellent service.
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Posted 1 year ago
Quick delivery and easy to use website
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Posted 1 year ago
Excellent service and communication
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Posted 1 year ago
Goods purchased are great,but delivery charges are high
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Posted 1 year ago
The goods arrived as ordered but it took eight days before I had notice that they were being sent
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Posted 1 year ago
Good quality product, and quick despatch and delivery.
Helpful Report
Posted 1 year ago
Cost of delivery is only thing stopping me giving a 5* rating
Helpful Report
Posted 1 year ago
Power Tools Direct is rated 4.6 based on 13,329 reviews