The tool delivered was a quality item from Fiskars. I rang before delivery to request it was suitably packaged for postage due to the cost of the item but was told this was left to the warehouse team. On delivery these expensive loppers simply had bubble wrap on the handles and cutting head. The aluminium adonized handles had been left exposed. If these had been scratched up during postage I would have sent them back as damaged goods with all the usual time and both to customer and you. Luckily, they weren't, but I'd suggest more attention to packing quality/expensive items properly to avoid any dissapointment. Nothing wrong with speed of delivery. Many thanks