Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.49

4.5 Rating 14,296 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,296 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The tool took quite a long time to dispatch. There was no other packaging except for the manufacturers box, which was burst. I'll stick with my normal supplier in future.”

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Posted 2 weeks ago

“Terrible service, delivery never happened,cancelled my order purchased elsewhere and received next day.Won't be using powertools direct again.”

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Posted 2 weeks ago

“Advertised as free delivery. On checkout delivery is as much as purchase price. Not impressed..”

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Posted 3 weeks ago

“prompt dispatch and delivery, quality tool for a fair price”

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Posted 3 weeks ago

“All good, great product promptly delivered. Need I say more?”

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Posted 3 weeks ago

“Review is more for the delivery which after being told a time slot on the the 9th oct I still haven’t received my delivery”

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Posted 3 weeks ago

“Excellent service”

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Posted 3 weeks ago

“Item received promptly.Very pleased with purchases.Thanks.”

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Posted 3 weeks ago

“Ordered 2 x aluminium rodding eyes, 2 x plastic ones arrived, not impressed”

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Posted 3 weeks ago

“More than half the price of competeters”

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Posted 3 weeks ago

“Quick delivery and exactly as stated. Great price!”

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Posted 3 weeks ago

“My motorcycle dolley that took 7 days to arrive was dumped on my door step in a ripped open box. All the bolts are missing and im still waiting for a response from the company as without the fasteners this is next to useless. I received little to no information with regards to the shipping throughout this period and was wondering at some point if I had been scammed. Hopefully I will get a response soon as would rather not have to source these myself. Last time I will be buying anything from Power Tools Direct.”

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Posted 3 weeks ago

“Great people to buy from. Item exactly as described. Replied to my enquiry. Many thanks. Would use again.”

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Posted 3 weeks ago

“Exactly as expected , no fuss on ordering checked age on delivery.”

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Posted 3 weeks ago

“Useless never deliver on time Colin Richards”

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Posted 3 weeks ago

“Very bad company to deal with. Placed an order payed for express delivery, on the day I was expecting delivery I emailed them to find out why I had had no delivery confirmation. I then received a email back saying the item was not available and they would issue a refund. They should not be advertising items that they do not have in stock.”

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Posted 3 weeks ago

“Had what I needed, fair price and quick delivery, thanks.”

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Posted 4 weeks ago

“Good quality tool, reasonably priced, will give years of service. Delivery on time .”

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Posted 4 weeks ago

“RIP OFF PRESSURE PRICE”

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Posted 4 weeks ago

“They responded to email query re my order very quickly”

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Posted 4 weeks ago

Power Tools Direct is rated 4.5 based on 14,296 reviews