Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.52

4.5 Rating 13,908 Reviews

93 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,908 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All good, thank you for excellent service. 10/10...Bruce”

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Posted 1 week ago

“My item has not been deliverd on time and i paid for delivery.this has caused me upset for customer and ruind my shedule for the weekend. So dissapointed”

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Posted 1 week ago

“First and last time using £6 delivery for a small item on a standard 3-5 working day service. Took 9 working days”

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Posted 1 week ago

“easy to order👍”

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Posted 1 week ago

“My order was to be delivered by DX Express on Tuesday 28 April between 12.24 and 14.24. Nothing materialised. Received e-mail from DX stating ''We tried to deliver your item for Power Tools Direct Online Ltd today 28 April 2026 13.14'' This was an outright lie as there is ALWAYS someone at the property. Sent e-mail to your company bringing this matter to your attention. but no ack or reply received. E-mail from DX received today Thursday 30 April 2026 confirming re-delivery arranged between 12.23 and 14.23. Item delivered at 12.36.”

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Posted 1 week ago

“The item wasn't dispatched until one week after promised delivery window on ordering. Slow response via email and didn't answer telephone. Now the courier has failed to even attempt delivery on three consecutive days (I've been in the whole time). Still not received item 10 days after the advertised delivery prior to putchase.”

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Posted 1 week ago

“Easy ordering”

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Posted 1 week ago

“Great service and product. 👍”

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Posted 1 week ago

“Awesome. Exactly what it says on the tin Thanks”

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Posted 1 week ago

“Easy to order. Delivery a little long winded,Took a week.Shears very good and sharp.good long handles, would like to see them with adjustable arms.may make them more expensive.Thankyou anyway.”

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Posted 1 week ago

“I believe this message is automated, however I need urgent help with a missing item from my order. Tracking Number: 7081917244”

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Posted 1 week ago

“2 weeks to post. Got ignored asking for refund. Item wasnt in stock but said it was on site. Phones dont get answered. Will not be using again. Terrible.”

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Posted 1 week ago

“got my delivery on time w3ell packeged the correct paint i ordered an the delivery driver was very pleasant”

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Posted 1 week ago

“Just as per advert...very pleased!”

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Posted 1 week ago

“the delivery time frame it's a joke, and charging extra for fast delivery that's a scam !”

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Posted 1 week ago

“Good price delivered quickly after couple of days. Happy with service.”

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Posted 2 weeks ago

“Ordered required equipment week ago… expected delivery in time to carry out a job…. Still waiting delivery…. Calls ignored….”

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Posted 2 weeks ago

“Great prices, fast delivery”

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Posted 2 weeks ago

“Great service & quick delivery.”

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Posted 2 weeks ago

“Delivery times not the best”

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Posted 2 weeks ago

Power Tools Direct is rated 4.5 based on 13,908 reviews