Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.55

4.6 Rating 13,617 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,617 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery , well packed item.”

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Posted 3 weeks ago

“Quick service and delivery the good was exactly as in the picture and do the job”

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Posted 3 weeks ago

“Arrived on time. No idea about quality etc as brought as a gift”

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Posted 3 weeks ago

“No items sent ! Next day payed and now shut down for xmas so no answers this doesn’t seem legit to me ?”

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Posted 3 weeks ago

“Excellent service. I always think it's the way a company reacts when things don't go to plan that show how they are. I received the incorrect item, easy mistake as it was an almost identical model of what I ordered. A quick email explaining the mistake and a refund right away, so quibbling or asking for more info. Top service!”

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Posted 3 weeks ago

“Impossible to get hold of, never reply to emails, never ever answer the phone”

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Posted 3 weeks ago

“Excellent range of equipment at very reasonable prices. Delivery was spot on too. Will be my 'goto' source for my DIY needs.”

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Posted 3 weeks ago

“Excellant service”

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Posted 3 weeks ago

“Good price and items turned up quickly and well packaged”

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Posted 3 weeks ago

“Excellent quality garden tool. Packaging was exceptional. Would definitely buy from this company again. Highly recommended”

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Posted 4 weeks ago

“Still not received my package it’s over two week no good if your running a business and need stuff quickly as lead time not good send me a survey and expect me to answer questions that I can’t as to this point it not arrived”

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Posted 4 weeks ago

“I ordered my spirit level and oil can, at the beginning of December, one item wasn’t in stock and power Tools said it should be received by 12December, the parcel was sent to me by Royal Mail tracked and I received it the next day 13 December. Excellent service by Power tools. Many Thanks”

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Posted 4 weeks ago

“Ordered retractable hose should received in 4 days it is never turn it up”

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Posted 4 weeks ago

“good quality ease to order prompt delivery good choice”

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Posted 4 weeks ago

“order delivered on time”

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Posted 4 weeks ago

“No delivery date provided”

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Posted 4 weeks ago

“Easy to order, have used before and always happy with delivery time. Excellent service!”

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Posted 4 weeks ago

“Well packaged bag.”

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Posted 4 weeks ago

“Very good service”

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Posted 4 weeks ago

“Your postal services need a lot to be desired...to take 9 days to deliver an item is not acceptable....I'll give you a good example....ordere on the 13th and item from Holland and Barrett's....tracking information received...arriving on the 15th...standard delivery.Thats how you get customers coming back..as a result I will not be ordering again.”

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Posted 4 weeks ago

Power Tools Direct is rated 4.6 based on 13,617 reviews