Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,259 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,259 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From day one using this company I've never had any issues, prices are fair and delivery is nice and fast. Perfect for trade orders”

Helpful Report

Posted 1 month ago

“Item delivered quickly and at a good price. Would definitely use again”

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Posted 1 month ago

“Do not use, total waste of time, ordered 4 items all were supposed to be in stock. telephoned after a few days, told order should be dispatched on Tuesday. Phoned again on Tuesday to be told order not processed awaiting stock. why not tell the truth, will not use again”

Helpful Report

Posted 1 month ago

“My only comment is that I was out all day. The parcel was left by the doorstep which is OK where we live but there was the potential for rain. The thing that concerned me most was that I received an email saying that the parcel had been delivered and received by Brown. It had been delivered but I'd not received it because I wasn't there. I'm just wondering what would have happened if it had been taken. Thank you.”

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Posted 1 month ago

“Easy to order and delivered within 48 hours. Great customer service”

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Posted 1 month ago

“Superb selection of tools etc. accompanied by great service - well done!”

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Posted 1 month ago

“Item exactly as described at a very good price incluing delivery. Quick delivery. Happy to do business.”

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Posted 1 month ago

“Prices good, but one of 3 items short stock. the order arrived a day late so i had to buy away. no refund on expensive postage offered. the prices were good not sure i will use again.”

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Posted 1 month ago

“No problem delivered exactly as described and on time will definitely use again”

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Posted 1 month ago

“Easy process, order was delivered in a timely fashion. Would order with power Tools direct going forward.”

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Posted 1 month ago

“See my review of Order Number1000532930, given earlier.I have a BSc, MSc in Advanced Coatings Technology, with thesis on fast jet .naval and road/rail, plus domestic coatings. Followed by MBA in the management of change and a host of successful formulations in a thirty year career. I know a good company and good product, so chose you and yours.”

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Posted 1 month ago

“Great service, fast delivery”

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Posted 1 month ago

“Brilliant tools, great prices, quick delivery. I can highly recommend Power Tools Direct.”

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Posted 1 month ago

“Good in price and delivery .... Thank you”

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Posted 1 month ago

“Website easy to use. Kept up to date with order progress. Delivery prompt and efficient. Items as described.”

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Posted 1 month ago

“Bought a Clarke grinder stand online. Arrived VERY quickly, assembly was easy, all the parts were there. It is very sturdy, well painted, and does exactly what it should do with no problems at all. PLUS, the item was cheaper with Power Tools Direct than all the other outlets I looked at!! If I could say anything else positive, I would because I'm very happy with the product, AND the company.”

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Posted 1 month ago

“Received my order today exactly what I was looking for at a great price. I paid £10.95 for express delivery which took 5 working days. Never the less, easy to use web site and good service I would highly recommend Power Tools Direct and would use them again.”

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Posted 1 month ago

“Online purchasing procedure went without a hitch and the subsequent communications were fine.”

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Posted 1 month ago

“No complaints at all. Comprehensive range of tools available at competitive prices. Prompt delivery of order.”

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Posted 2 months ago

“great service, Delivered on time, goods as described and at the right price”

Helpful Report

Posted 2 months ago

Power Tools Direct is rated 4.6 based on 13,259 reviews