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Power Tools Direct Reviews

4.6 Rating 13,083 Reviews
94 %
of reviewers recommend Power Tools Direct
4.6
Based on 13,083 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 78%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Could Be Better
Read Power Tools Direct Reviews
Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

Write Your review

Power Tools Direct 5 star review on 12th August 2024
Anna
Power Tools Direct 5 star review on 12th August 2024
Anna
Power Tools Direct 5 star review on 5th March 2024
Robin Bailey
Power Tools Direct 5 star review on 9th February 2024
H Asryan
Power Tools Direct 5 star review on 9th February 2024
H Asryan
Power Tools Direct 5 star review on 22nd November 2023
Razvan
Power Tools Direct 5 star review on 27th October 2023
Gary
37
Anonymous
Anonymous  // 01/01/2019
Great service will be buying off you again
Helpful Report
Posted 2 months ago
Excellent company. Superb prices, way cheaper than big names. Customer service is brilliant and they use a good courier company. Can’t fault them. Thank you.
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Posted 2 months ago
efficient service
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Posted 2 months ago
Terrible paid for express delivery never received item no communication don't buy anything from
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Posted 2 months ago
First class service from start to finish aas well as good value.
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Posted 2 months ago
Exactly what I ordered and a quick delivery with standard Royal Mail post.
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Posted 2 months ago
Well do the job
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Posted 2 months ago
Delivery was excellent
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Posted 2 months ago
Can only give them a five-star
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Posted 2 months ago
Simple process to order and confirmation. Delivery took a few days so no problem at all. I’ll defiantly look at their site again next time I require tooling.
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Posted 2 months ago
Great service
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Posted 2 months ago
Very poor communication, orders not delivered on time despite paying premium. Unable to contact on phone they did eventually respond on email but it was as though that jolted them to deliver, really frustrating. I had to cancel the workman who was coming as it took way too long. When the products came (I had to place 2 orders) I was pleased with the product and the price however, this does not make up for the is this product going to arrive feeling.
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Posted 2 months ago
Great company with good communications thank you - will definitely purchase from again
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Posted 2 months ago
Bit slow to deliver short on updates
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Posted 2 months ago
Excellent
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Posted 2 months ago
Fast delivery
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Posted 2 months ago
Needed a pump by a certain date. Company was impossible to contact by phone to confirm stock, although it was showing on website as 'in stock'. Eventually took a chance and placed order. Later received a reply to one of our e-mails sent to addresses shown on the website and on Facebook. Pump arrived in time, as promised and at a good price but company really needs to improve their 'accessibility' and 'contactability'.
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Posted 3 months ago
Absolutely pleased with the product, service and delivery
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Posted 3 months ago
Vary prompt delivery .really pleased
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Posted 3 months ago
Very easy to use the website and purchase the product, which arrived very quick. I was kept informed about the delivery at every stage.
Helpful Report
Posted 3 months ago
Power Tools Direct is rated 4.6 based on 13,083 reviews