Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.49

4.5 Rating 14,296 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,296 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service and very happy with my purchase and speedy delivery”

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Posted 1 month ago

“Don’t pay for the extra shipping not worth it please read the terms and conditions no accountability”

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Posted 1 month ago

“Good products and good service”

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Posted 1 month ago

“Excellent quality tool delivered on time”

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Posted 1 month ago

“Incorrect delivery information”

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Posted 1 month ago

“Delivered swiftly”

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Posted 1 month ago

“Slow delivery.Screws OK but they are not Reisser Cutter”

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Posted 1 month ago

“Great little tool to clean the bottom of my pond thank you”

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Posted 1 month ago

“Item was despatched late. Contained extremely dead batteries which were leaking. Will not use again.”

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Posted 1 month ago

“Exellant service.”

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Posted 1 month ago

“Good price, good communication and prompt service.”

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Posted 1 month ago

“My first order with the company was delivered on time and when I phoned for advice on the product the phone was answered quickly, I was able to talk to a person , not a computer, and he was knowledgeable and very helpful. Would use again”

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Posted 1 month ago

“Very happy with the service i got, good communication, fast delivery, item packaged well, no problems or complaints.”

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Posted 1 month ago

“Parts showed in stock online, ordered next day delivery. No dispach details for a few day and when I emailed I got an automated reply saying sorry we are experiencing delays next day an email saying they were not a stock item and had to come from supplier. Overall it was 7 days from a company based 20 miles from me and a day from Amazon as I needed the items to finish a job. I like to use local companies but I won't be using this one again.”

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Posted 1 month ago

“Many thanks for a hassle free service. Just what I needed. Delivered with care”

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Posted 1 month ago

“no stock of staples ordered so got stapler but can't use as no staples - no phone line working, no answer to emails hence not very helpful”

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Posted 1 month ago

“We are still waiting for our order to arrive.”

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Posted 1 month ago

“A good company to deal with quickly delivered products.”

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Posted 1 month ago

“Was expecting a quick delivery - it took a week following a reminder email to Power Tools”

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Posted 1 month ago

“Paid premium for delivery, but took over a week to despatch my order. No comms and no response to multiple emails enquiring about the order. Wouldnt use them again.”

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Posted 1 month ago

Power Tools Direct is rated 4.5 based on 14,296 reviews