Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,276 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,276 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

Write Your review

Tell us how Power Tools Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My only comment is that I was out all day. The parcel was left by the doorstep which is OK where we live but there was the potential for rain. The thing that concerned me most was that I received an email saying that the parcel had been delivered and received by Brown. It had been delivered but I'd not received it because I wasn't there. I'm just wondering what would have happened if it had been taken. Thank you.”

Helpful Report

Posted 2 months ago

“Easy to order and delivered within 48 hours. Great customer service”

Helpful Report

Posted 2 months ago

“Superb selection of tools etc. accompanied by great service - well done!”

Helpful Report

Posted 2 months ago

“Item exactly as described at a very good price incluing delivery. Quick delivery. Happy to do business.”

Helpful Report

Posted 2 months ago

“Prices good, but one of 3 items short stock. the order arrived a day late so i had to buy away. no refund on expensive postage offered. the prices were good not sure i will use again.”

Helpful Report

Posted 2 months ago

“No problem delivered exactly as described and on time will definitely use again”

Helpful Report

Posted 2 months ago

“Easy process, order was delivered in a timely fashion. Would order with power Tools direct going forward.”

Helpful Report

Posted 2 months ago

“See my review of Order Number1000532930, given earlier.I have a BSc, MSc in Advanced Coatings Technology, with thesis on fast jet .naval and road/rail, plus domestic coatings. Followed by MBA in the management of change and a host of successful formulations in a thirty year career. I know a good company and good product, so chose you and yours.”

Helpful Report

Posted 2 months ago

“Great service, fast delivery”

Helpful Report

Posted 2 months ago

“Brilliant tools, great prices, quick delivery. I can highly recommend Power Tools Direct.”

Helpful Report

Posted 2 months ago

“Good in price and delivery .... Thank you”

Helpful Report

Posted 2 months ago

“Website easy to use. Kept up to date with order progress. Delivery prompt and efficient. Items as described.”

Helpful Report

Posted 2 months ago

“Bought a Clarke grinder stand online. Arrived VERY quickly, assembly was easy, all the parts were there. It is very sturdy, well painted, and does exactly what it should do with no problems at all. PLUS, the item was cheaper with Power Tools Direct than all the other outlets I looked at!! If I could say anything else positive, I would because I'm very happy with the product, AND the company.”

Helpful Report

Posted 2 months ago

“Received my order today exactly what I was looking for at a great price. I paid £10.95 for express delivery which took 5 working days. Never the less, easy to use web site and good service I would highly recommend Power Tools Direct and would use them again.”

Helpful Report

Posted 2 months ago

“Online purchasing procedure went without a hitch and the subsequent communications were fine.”

Helpful Report

Posted 2 months ago

“No complaints at all. Comprehensive range of tools available at competitive prices. Prompt delivery of order.”

Helpful Report

Posted 2 months ago

“great service, Delivered on time, goods as described and at the right price”

Helpful Report

Posted 2 months ago

“Delivered on time goods as described and at the right price”

Helpful Report

Posted 2 months ago

“Great service , price was best i could find too, ordered a few times each went smoothly , no issues , many thanks to the team”

Helpful Report

Posted 2 months ago

“Excellent delivery and timings”

Helpful Report

Posted 2 months ago

Power Tools Direct is rated 4.6 based on 13,276 reviews