Great tools, great prices but shocking customer service. I bought a bench grinder which showed up brand new with a wonky wheel. Only option was for me to return it to Clarke to have it assessed and potentially repaired. I asked for a full refund which was refused unless I returned the machine at my own expense. Since then I have diagnosed the fault for them and sent videos demonstrating it. Still no response and no phone number to call. I will never buy from them again.
4 years ago
Power Tools Direct has a
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