The item I bought was damaged when I unpacked it though there was no sign of any significant damage to the packaging so no way Power Tools could have known that the contents were damaged. I informed Power Tools, sent photos, and gave all the details they requested so they understood the problem. However they would not send a replacement item but only offered a refund. This means I have to start again looking for the same item from another company which will cost me more time and more money. Just a shame really.
3 years ago
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