Great prices... and previously Great service.... HOWEVER.....
The page from which I ordered my paint an this occasion clearly stated orders over £75 get free delivery... I was charged £10-95 !!.. (No where does it state that liquids are excluded)....It stated Next day delivery when I ordered at 08-00 on Thursday but it didn't arrive until Monday !!... It was explained that 1 tin was not in stock... but I was not informed of the delay.
My latest order of paint (Order 100122812 ) was again ordered at 08-00 on Thursday 12th by phone and was told everything was in stock... but I have received a tracking advice which states delivery due MONDAY 16th !!!!
As a company you are clearly NOT " doing what it says on the tin!!!!"
It appears there is false/misleading information in order to encourage sale..... please change as the company and service are usually too good for underhanded tactics.
9 years ago
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