It's a little hard to say anything positive, their emails came in with goodish prices, then, well to be honest it's now 16.42 according to my computer, and, well they've just sent this email asking for me to be kind about them but well, how to say it, the transport could have a flat tyre, the helicopter ran out of fuel, somebodies distant relative passed to a better world than this one or it's just not coming till tomorrow, next week, next month, next year, next life? I know nothing, perhaps that best, better to keep me in the dark hoping that sometime in the near future they might improve my results on my lathe!