Hello I am informing you about my GROSS MISCONDUCT COMPLAINT in regards of TWO my previous orders from Power Tools Direct • Order No 1000562911 placed on 27-08-2025 • Order No 1000567443 placed on 23-09-2025 In both cases you have advertised the goods as IN STOCK and gave the option of express courier delivery within 3 days !!!!!!!!!!!!!!!!!! Later it turns out that you have taken the order (and the money) and you start play dumb, delaying delivery (as in my first order case) by WEEKS!!!!!!!!!! When I have people working on site and waiting for the ordered goods with EXPRESS delivery. In both my orders, Power Tools Direct STILL HAVE the goods advertised on the selling website as IN STOCK!!!!! Still taking the orders (and money) and still giving the option of courier EXPRESS parcel delivery!!!!!!!!!!!! I have taken the screen shots with date and time to prove my statements and TRUE MISCONDUCT ACCUSATIONS!!!!!!!! Would I recommend the Power Tools Direct as the good and honest seller ? NO, NO, NO !!!!!!! Definitely I would state the Power Tools Direct act DELIBERATELY misguiding the potential Clients and this is a FRAUD. Anna Meldner MScArch Company Secretary LuxBlue ltd