**** Update the process gets no better...my house was sold over a week ago and have not received the money for the sale of my property , or been able to get hold of anyone by phone or email.....so I have no house or money. This is appalling *** Like the majority of larger companies they have an online portal where you complete your forms online and upload your documents, which is easy enough. But that doesn't then stop you getting emails and phone calls saying you have not completed your forms...and you have x number of outstanding tasks, even though you have completed everything..not a great start. The second is don't expect to speak to anyone when you try and call them, and don't expect a phone call back either. If you are lucky enough to get through to someone the answer will be, sorry you will need to speak to your representative to answer that question and guess what they never answer! Premier Property Lawyers have added stress into selling a property, due to poor communications. Used as part of Purple Bricks, who were great. Advice for Purple Bricks, get rid of Premier Property Lawyers and for anyone else , I would highly recommend you do not choose Premier Property Lawyers