Premier Property Lawyers represents the vendor from whom I'm buying a property. I have serious concerns that they are qualified conveyancers - I'm not even sure there's a genuine solicitor in the lot. 1) Customer service: nil. They are a huge call centre with the apparent goal of having as many paying customers as possible. There is little to no follow-up for these customers - once the money is paid, they are ignored. 2) Efficiency: nil. After repeated messages, phone calls, emails - most of which they say they will "pass on" - they still have not supplied basic documents or answered enquiries essential to the completion of the sale. This conveyance has been dragging on for FOUR months. It is a straightforward cash transaction, with no mortgages, no liens, no loans of any kind. There is no chain involved. If Premier Property Lawyers can't complete a simple unencumbered conveyance, one shudders to think how incompetent they can be with a more complex conveyance.