Not sure whether to laugh or cry at these absolute jokers. They really are an incredibly inept, incompetent firm with no human touch. They've held our chain up for months, everybody is waiting on premier property lawyers. I have the unfortunate displeasure of having to work directly with Premier Property Lawyers (Sold to us via Strike Conveyancing). 9 months into an unchained sale, they're still fumbling over their own mistakes and asking repeats of questions covered months ago. They're completely useless and I cannot believe the regulators and banks trust this company to handle properties and money. Our chain is on the brink of collapsing due to this wretched firm and despite this being stressed to them again and again - they simply do not care. I've never worked with a company as bad as the simplify group / premier property lawyers, they are truly awful. They have not got a clue what they're doing hence why their process takes intolerable and unacceptable lengths of time. Our third parties are made up of a management company, telford homes and a housing associations' legal team - none of them can believe PPL are still tripping over their own incompetence after this many months. We have proposed to move to completion 5 times now, each time PPL have failed to comply and have subsequently raised pointless or repeated enquiries that serve no legal or lender benefit. We find ourselves answering enquiries already answered months ago. They cannot even open an email without failing to read the whole thing, repeatedly saying they're waiting on other people however they then realised they missed wording or attachments in emails sat in their inbox. Please never use this company, they're an absolute shambles.