Awful, same as the rest of the reviews here. Seems odd there is a completely different set of reviews on Trust Pilot? 2 failed completions and neither myself, or the buyers solicitor can get a response from them. We will be rolling into the 8th month with no new completion date set. This is for an empty flat with no upward chain. Latest failure was a broken promise to expedite the deed going to Land Registry, not only have they not expedited it, they haven't sent it at all. Buyers funds have gone back to the bank for the second time and zero communication, not even to tell me the completion didn't happen last week. It's embarrassing and very costly. Buyer is now homeless.