They are not available when you call. Get passed around a lot on the phone when you ask for your solicitor. Kept delaying exchange date for 4 days in a row. Phone call received asking me to pay a fee based on an old mortgage statement claiming they did not notice the error. This would have cost as extra few grand and the tactic to do this was a very pressurised phone call on date if exchange saying figures are correct and saying to pay up now. Documents uploaded and sent at last minute. Not worth 1 star.
2 years ago
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