I'm struggling to call myself a "customer" because I technically wasn't. I was onboarded as a customer by premier property WITHOUT consent, WITHOUT signing anything. This started when a firm we were hiring to manage the estate of my deceased father mistakenly asked premier to act as conveyancers (thinking they had power of attorney -they didnt) PPL without any due diligence started work on the property on our behalf again without me signing anything through sending contracts and liaising with the buyers solicitor. They then lied when I found this out stating we had just been referred to them. Luckily I had contacted the other party's involved prior so left them with no leg to stand on. I'm no legal expert but to legally represent 2 executors without any signed permission amounts to fraud. There is also the issue of data protection. Complaint has been made, waiting for a response as well as compensation for the damage caused.