Please don’t use this company!! No communication whatsoever. You will have to do all of your own research, reading volumes of legal paperwork posted on an online portal with no explanation of what is going on. I realised early on that I was a Friday in tray as that was the only day I could get my call answered. Months down the line and a bill increase of 1.2k since original quote I have still not exchanged although have been promised for the past 5 weeks. I have no kitchen appliances now, no bedroom furniture ( my purchase is all integrated so needed to get rid of mine), Christmas was a write off and I am a broken woman. Don’t use them!