I used Premier Property Lawyers for a simple reportage of a property I already owned outright and it took over ten weeks to be completed. On the plus side they have a good online system for uploading documents and keeping track of progress, however that is really the only positive and I think they rely on this system too much. I tried to contact my conveyancer directly multiple times and not once was she available, in fact I only spoke to my actual conveyancer once throughout the whole process. They waited for eight weeks to request documents which took over a week to find and this could have been done at the start to avoid the delay. We had and issue with the freeholder trying to charge a fee of £300 which wasn’t applicable as there was a specific clause in the lease terms and conditions but the staff at Premier Properties tried to tell me that it was valid and I would have to pay it. It was only when I made a formal complaint that they acknowledged that the fee wasn’t valid and I shouldn’t have to pay it which I didn’t. So if I hadn’t read my lease and complained I would have been charged and extra £300. They were aware of the clause in the terms but didn’t highlight it to me. Additional transfer fees were added to my account incorrectly so again I challenged them and was told they would be removed. Two weeks later they hadn’t been removed so I again challenged them and was initially told they were correct but they weren’t. I definitely wouldn’t recommend Premier Property Lawyers and I certainly wouldn’t use them again.