I booked a 6 night hotel through priceline and agreed to their guaranteed price. The hotel charged me more than I agreed to. I called priceline and they asked for documentation, which I sent. After sending documentation 3 times, still no resolve and no communication. They suddenly did not recognize my telephone number or trip number. No human to talk to; just disgraceful. I wish they would have just told me they would not honor my original agreement and NOT waste my time with numerous phone calls and e mails. etc. Disgraceful. I Would NEVER recommend priceline