Shady Business and Rude owner!!! I bought this juicer after a lot of research. This product maybe good but this BUSINESS is what you need to be CAUTIOUS about. My juicer arrived with obvious damage at 3 sites. The company did not acknowledge my request to take it back and get me a new one for first 3 weeks and were plain right rude!! He was so dumb to email me what he thinks of me to the extreme wellness (website where it was initially purchased). Later they accepted to take the product back. When I was done with the way they treated me and decided to just not get a replacement but my money back they come back stating they would charge me $300 a restocking fee but if i took a new machine back they would waive it as a "GOODWILL" shady practice. Problems do happen during shipping and i was more than happy to take a new machine back but just the way i was treated i decided not to do future business with them. If you are like me who may have a damage during shipping most likely you will loose you money, instead buy a Norwalk or an Angel juicer who offer better customer service. BTW i being a verified buyer was not allowed to leave my honest review on their website; so only if you have 5 star review they will let you post your review on extreme wellness website.