Be very warned...take a video of the inside of your car, the dashboard, zero your milage and take a photo of the milage at the parking bay before you hand in your keys. Make sure your video covers the key station...take a video of the underside of your car and all around the outside...these people took my car for about 400 miles trop when I was on holiday and severely dented my cars underside near the fuel tank and the fuel tank was leaking fluid but I didn't notice until I got home. I have made a complaint already to them and the police. They could have killed my family if the brakes failed on the trip home. There is likely a strong criminal element at that facility purple parking Gatwick...don't use them. Look at thd complaints I think the majority are ethnic minorities they are targeting.